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Cancellation and Refund

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual tour services should be made with a notice of not less than 7-15 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the trip.

Please Note:

I)   Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).

II)  Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by Travel Root.